Technical Support

Having problems with your Concept2 product? Find the answer in our self help support section below. For more assistance or if you have a technical query about any of your Concept2 equipment, please email your question to technicalhelp@concept2.co.uk. Identify which model you have and find the answer quickly.

Maintenance of the Indoor Rower is minimal but those used in gyms and clubs will have to have worn parts replaced eventually. The PDFs in the support guides below should help you to speed the whole process up. Spare parts can now be brought direct from the C2 Shop.

Concept2 are now pleased to offer a callout service for your Concept2 Indoor Rower. This service is available for all models of Concept2 Indoor Rowers, SkiErgs and Dynos. Please see the Servicing and Repair page for more details. Or if you have a problem with a monitor or accessory you can send the part to us, please use the Returns Form before returning any item.