Concept2 Servicing & Repair
Concept2 are now pleased to offer a callout service for your Concept2 Indoor Rower* via our servicing partner company Indoor Sport Services. This service is available for Concept2 Indoor Rowers (models C, D, E & Dynamic) and SkiErgs.
A service/repair is £150 per machine (excluding VAT), and includes all parts required with the exception of the boxframe, monorail and monitor. If you have an issue with the boxframe, monorail or monitor* please contact our technical staff on 0115 945 5522 and we'll give you a quote over the phone.
To book a callout please fill in the form below and we will contact you to arrange a visit. Our service engineers are very busy at the moment so it may take a couple of days longer than usual to repond to your request.
Please note: we will require payment or an official purchase order made out to Indoor Sport Services (same address as Concept2) to be faxed or emailed prior to our engineer's visit.
*This service is only available on the GB mainland and is not covered by the warranty, nor is it available for monitor only repairs, in these instances we can send out the necessary items or you can send it back to us for repair, please see the Returns page for details.